Configure delivery addresses, pickup points and carriers

Souk uses the delivery information saved on each linked Vinted account. Prepare every account you want to use for Autobuy or Autocop before a purchase attempt starts.

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Where to manage delivery settings

1. Open Accounts in Souk.
2. Open the details or actions for the Vinted account you want to configure.
3. Review its shipping address, delivery contact number, pickup selection mode, preferred pickup points and home-delivery carriers.

Delivery settings belong to the individual Vinted account. Configuring one linked account does not update the others.

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Shipping address

Enter the recipient name and complete address. The country should match the original shipping country of the Vinted account.

If the address is missing or incomplete, Souk may pause automatic purchasing for that account until it is corrected.

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Delivery contact number

Some purchases require a phone number that can be used for parcel delivery. Enter a real number in international format: + followed by 9 to 18 digits.

Saving a valid number can remove a delivery-contact pause. If Autocop itself was disabled, enable it again separately after correcting the account.

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Preferred pickup points

Choose and order the pickup points you prefer for the account. Souk can also suggest observed Vinted pickup presets based on the recorded shipping address.

• A suggested point is not guaranteed to be available for every item.
• Carrier availability and shipping fees depend on the seller, item and Vinted market.
• If no compatible preferred point is available, the purchase follows the fallback behavior shown in your account settings.

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Fast and Strict pickup modes

These modes apply when the account uses pickup delivery. Open the account’s preferred pickup-point settings to choose a mode.

Fast mode

Fast mode keeps any pickup point already selected by Vinted, even when that point is not in your saved list. This avoids an additional checkout update and can make the purchase faster, but Vinted’s point may be farther away or cost more.

When Vinted has not selected a pickup point, choose one of these fallback strategies:

• My ranked list: Souk selects the highest-ranked available saved point. If none is available, it selects the closest compatible point.
• Cheapest, then closest: Souk selects the cheapest compatible shipping rate and then the closest point for that rate. If prices are unavailable, it selects the closest compatible point.

Strict mode

Strict mode requires at least one saved preferred pickup point.

• If Vinted’s preset point appears anywhere in your saved list, Souk keeps it, regardless of its rank.
• Otherwise, Souk selects the highest-ranked available point from your saved list.
• If none of your saved points is available, Souk selects the closest compatible point.

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Home-delivery carriers

You can rank preferred home-delivery carriers for a Vinted account. Souk uses the first preferred carrier available during checkout.

If you do not select a preference, Souk keeps Vinted’s preselected carrier when home delivery is used.

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Shipping readiness

Shipping readiness summarizes how often an account already has usable delivery data for observed items. It is an indicator, not a guarantee that every seller and item will support the same delivery method.

See Shipping readiness for the calculation and improvement steps.

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If delivery prevents a purchase

• Confirm the account’s address, phone number and payment details.
• Check whether the seller offers a compatible carrier or pickup point.
• Try another eligible account only if it is compatible with the item’s market and your purchase settings allow it.
• Open the attempt in Transactions for the latest error.

For a full diagnosis, see Why did my Autobuy or Autocop purchase fail?