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Automatically forward carrier emails from Gmail

Create a Gmail filter that forwards only your carriers' « parcel ready » emails to Souk, so your pickup codes show on your orders.

On this page

Souk can show each parcel's pickup code right on the order, with a notification and an Apple Wallet pass. For this, your carriers' « parcel ready » emails need to reach your private Souk address.

With a Gmail filter, only emails from the senders that matter are forwarded: the rest of your inbox stays private.

This feature is included in the Turbo and Business plans.

1. Get your Souk address

  1. In Souk, open Settings → Pickup codes.
  2. Tap Enable if the address does not exist yet.
  3. Copy the address shown. It ends with @shipping.souk.to and belongs to you only.

Do not share this address. If you think it leaked, tap Generate a new address and update Gmail (see below).

2. Add the address in Gmail

Do this on a computer, at mail.google.com: the Gmail phone app cannot create filters.

  1. Click the gear at the top right, then See all settings.
  2. Open the Forwarding and POP/IMAP tab.
  3. Click Add a forwarding address, paste your Souk address, then Next → Proceed → OK.
  4. Gmail sends a confirmation to your Souk address. Go back to Settings → Pickup codes in Souk: a Confirm in Gmail button appears (with the confirmation code). Click it and confirm.
  5. Back in Forwarding and POP/IMAP, keep Disable forwarding selected, then save.

Step 5 matters: if you choose « Forward a copy of incoming mail », Gmail sends all your emails to Souk. The filter from the next step is enough.

3. Create the carrier filter

  1. In Gmail, click the search options icon at the right of the search bar.
  2. In the Has the words field, paste this search:
from:(shipping@relay.vinted.com OR noreply@mondialrelay.fr OR pickup.fr) OR (from:no-reply@vinted.com "Vinted Go")
  1. Click Create filter.
  2. Tick Forward it to and pick your @shipping.souk.to address.
  3. Click Create filter.

This search covers Mondial Relay, Vinted Go and Chronopost Pickup. For Vinted Go, only emails that mention « Vinted Go » are sent, not every Vinted notification.

Carriers by country

If you buy in another country, add these senders inside the first parentheses, separated by OR:

  • Spain (SEUR Pickup): pickup-services.com
  • Poland (Orlen Paczka): orlenpaczka.pl
  • United Kingdom (Evri, InPost): evri.com OR inpost.co.uk
  • Belgium (bpost): bpost.be

InPost in Spain and DPD Pickup in the Netherlands go through shipping@relay.vinted.com, already included.

Example for the United Kingdom:

from:(shipping@relay.vinted.com OR noreply@mondialrelay.fr OR pickup.fr OR evri.com OR inpost.co.uk) OR (from:no-reply@vinted.com "Vinted Go")

Souk's Settings → Pickup codes page also lists the senders for your country.

4. Check that it works

Gmail only forwards new emails. To test right away, open a recent « parcel ready » email and forward it by hand to your Souk address.

On Settings → Pickup codes, the « Last email received on … » line updates and the code shows on the matching order. If Souk cannot find the order, the code shows under Unmatched codes: pick the order and tap Attach.

Only pickup codes are kept, encrypted. Received emails are deleted once read, including those without a code.

Troubleshooting

  • The « Confirm in Gmail » button does not appear: reload the Pickup codes page a few seconds after adding the address in Gmail.
  • You generated a new address: the old one stops working. Add the new one in Forwarding and POP/IMAP, then edit the filter (Filters and Blocked Addresses) so it forwards to it.
  • Work Gmail (Google Workspace): your administrator may have blocked automatic forwarding. Forward emails by hand instead.
  • Other mailbox (Outlook, iCloud, Yahoo…): create a forwarding rule with the same senders, or forward each email by hand from your phone.