Manage your subscription and find invoices
Change your Souk plan, manage web billing and find invoices or store receipts.
On this page
Manage your Souk subscription and find invoices from the same place when your subscription is billed through the Souk website.
Open your subscription settings
- Open Settings in Souk.
- Select Subscription.
- Use Manage my subscription or Manage billing settings for the available billing actions.
The page shows your current plan and, when available, the renewal date or the date your access will end.
Change your plan
Choose the plan you want from the subscription or plans page and review the price and billing period before confirming. The options available depend on your current plan and billing source.
If a change cannot be completed from Souk, contact support before starting a second subscription.
Find and download invoices
For a website subscription, open Settings → Subscription → Billing history. Each available invoice can include:
- the amount and invoice date;
- its payment status;
- a link to view the hosted invoice;
- a button to download the PDF.
If the list is empty, confirm that you are signed in to the Souk account that owns the subscription.
Apple App Store and Google Play subscriptions
Apple and Google issue their own receipts and manage plan changes for subscriptions purchased through their stores. Check the subscription and purchase-history settings of the store account used to subscribe.
A store subscription may not expose the same billing controls or plan options as a web subscription. Avoid creating a second web subscription unless you intentionally want a separate subscription.
Cancel a subscription
Cancellation steps depend on where you subscribed. Follow How to cancel your subscription. Cancelling stops the next renewal; access normally remains available until the end of the period already paid for.